Rental Compliance Made Easy
We believe in safe rentals for tenants, and simplified compliance for landlords and property managers
What We Do
We partner with real estate agencies to complete mandatory compliance checks
Smoke Alarm Safety
Gas Safety
Electrical Safety
Say hello to compello
Say hello to compello
Is your property compliant?
Changes to the Residential Tenancies Act and its regulations came into effect on 29 March, 2021, imposing significantly more safety and compliance obligations on Victorian property managers and owners
All Safety Compliance Plans Include
Free call outs
Free callouts for beeping smoke alarms or faults in checked gas and electrical items including pilot light relights
Free parts
Free replacement parts such as standard light switches, power points, safety switches and thermocouples
Immediate protection
You are eligible for free call outs and parts upon sign up, even if your scheduled safety checks aren’t immediately due
Consistent annual cost
With safety inspections due at different times, spread the cost over two years in equal annual installments
Don’t get stung by excessive call-out fees & replacement parts
We replace on average $200 worth of parts, at no charge to the owner,
during a standard set of Compliance services
FAQ
Is the 2-year Compliance Plan suitable for me?
As a rental provider (landlord), you are legally responsible for making sure the mandatory safety checks are completed at your property. To assist owners in meeting their obligations under the Residential Tenancy Act (Vic), the Safety Compliance Plan provides peace of mind and great value.
Importantly, the Compliance Plan not only covers the periodic smoke alarm, gas and electrical checks, but has a wide range of inclusions. This includes free callouts and parts for issues with checked items. This can save you hundreds or thousands of dollars in expensive costs.
Your renters have rights around urgent repairs—so know that we’re there when you need us, and that you won’t be hit with expensive call out fees that other providers charge.
How does the 2-year compliance cost work?
Our plan lets you divide the compliance costs into two equal payments over two years. We do this as landlords find it simpler if the cost is consistent year on year, even if services are due at different times. You’ll make the first payment just before the next safety check, with the second payment due a year later.
What’s included and excluded in the Compliance Plans?
Some companies do once-off safety checks with no additional benefits, which can leave you out of pocket with additional callouts and parts.
Our plan provides extended and ongoing protection. Inclusions include any faults on checked items, such as pilot light relights and beeping smoke alarms—and replacement parts on checked items such as standard light switches, power points, safety switches and thermocouples.
See full inclusion and exclusions list for more detail at compello.com.au/compliance-plans
Will my Compliance Plan renew automatically?
Yes, all Compliance Plans renew automatically every two years.
If I cancel the plan early, do I have to pay the the second annual installment?
Yes, if you terminate your plan before making the second payment, you’ll need to pay any remaining balance in line with our Cancellation Policy.
How do I pay for the Compliance Plan?
The annual Compliance Plan costs will be paid for by your property manager and be deducted from your rent.
When will the services be completed?
We aim to perform safety checks regularly to keep your property compliant within the Residential Tenancies Act regulations. This includes annual smoke alarm checks, with electrical and gas safety checks every two years. For first-time checks, we’ll schedule them as soon as possible.